Social Media, Web 2.0, Integrated Networking, User Generated Content - it's everywhere in business today no matter what sector you are in. Much like the rush to build a presence on Second Life, companies are equally driving towards Web 2.0 compliance (whatever the fuck that is).
Although most of the companies are doing a great job of putting these tactics together, the question still remains - is it necessary? Are the firms pushing or pulling towards their tarket audience?
Remember that you can build the greatest product, service or technology - but if no one needs or wants it.......you have no sales and last time I checked, a company with zero sales revenue isn't going to last that long.
More to read over at ClickZ which has a great article focused on this issue in relation to the Holiday shopping season - check out Sites Have Caught on to Social Shopping, But Have Shoppers?
"There's a lot of supply, but it's unclear whether or not there's the demand," for social shopping services, said Forrester Research Senior Analyst Sucharita Mulpuru. "These are interesting ideas, but it's still a little early"